Customer Testimonials

I have received great service from the lettings department of Finn's and are happy to recommend them to other landlords.

We had a great experience buying our home through Finn’s. Even though they were working on behalf of the seller, Charlotte and Dane were incredibly helpful and supportive throughout. From the initial enquiry to completion they went above and beyond to make the whole process as smooth and stress-free as possible. Their communication was always clear and timely, and nothing ever felt like too much trouble. We are really grateful for all their help and couldn’t recommend them highly enough!

Thank you so much for the excellent job you did in both selling my house and helping me purchase my next one. It was a complicated process that could easily have been stressful and difficult, but thanks to Dane and Charlotte at the Finn's Sandwich office, everything went as smoothly as one could ever hope for. I am truly grateful for your professionalism and excellent service.

We recently bought our new home through Finns, and even though Charlotte was working for the seller, she couldn’t have been more helpful to us. She was always happy to answer our questions, kept us well informed, and made the whole process feel so much less stressful with her friendly, approachable manner.

On the occasions when Charlotte wasn’t available, her colleagues at Finns were just as willing to help and equally professional and competent, which really gave us confidence that we were in good hands no matter who we spoke to.

Buying a house can be daunting, but thanks to Charlotte and the whole team at Finns, everything went smoothly. We’re so grateful for all their support and wouldn’t hesitate to recommend them to anyone looking to buy or sell.

Thank you Charlotte, we’re settled and loving our new home!

We had a fantastic experience working with Joe, he was friendly, professional and incredibly helpful, especially when we had issues with the solicitor!

He kept us updated, answered any questions we had and did his best to ensure everything ran smoothly.

We would thoroughly recommend him and Finn’s.

We had excellent service throughout the sales process, queries were dealt with promptly. Nick was always on hand when needed and gave helpful advice, updating us on communications from the purchasers.
Would definitely use again and recommend to others.

We'd been trying to sell a very unique and specialised property for over a year with a specialist national agent for this type of property. Not Finns. A potential buyer was found but the process dragged so much. that we gave up and tried local - Finns. N* from Finns was outstanding. He has experience and above all connections who he reached out to. I repeat - he reached out to people who trusted him and might be interested. The property was sold in record time to a very happy buyer who simply hadn't heard about it from the competition.

Jane & I cannot thank Joe McDonald enough. He went the extra mile on numerous occasions and was always on hand with regular updates, nothing was too much trouble. If you are thinking of moving, we highly recommend Finns.

Jane & Steve Smith
Sturry

Huge thanks to Paul and Joe who provided fantastic advice and service. Warm and supportive throughout, they kept us informed, found the perfect buyers and made the whole selling process run smoothly. Highly recommended!

Having recently gone with Finns on renting my new home I can honestly say they have been very helpful and supportive , also very informative throughout the whole process would definitely recommend them to anyone

I have used Finns on several occasions and have always found their service to be exceptional. The lettings team, in particular, are always so helpful. They ensure that all prospective tenants are thoroughly vetted and are the right fit for the properties. The team keeps me updated on any developments and provides honest advice at all times.

Finn's Sandwich sales office has been excellent. This was a probate sale of an empty property, with the property requiring a lot of work. As we live some distance away, we the Executors have had to rely on Finn's completely and they have not disappointed. Charlotte Rich has been our point of contact and she has been so helpful, efficient and cheerful throughout, keeping us informed, reacting to queries and advising on electricians, plumbers, gardeners as appropriate. A difficult situation has been eased by her. We also feel that through Dane Fennell's advice we have received a fair price and that the Buyers will feel the same

We would like to say a huge thank you to Charlotte & Dane for helping us purchase our first property. As first-time buyers, we weren't sure about a lot of things, but Charlotte was always there to answer any questions, confusion, or concerns. She always replied straight away, was extremely helpful explaining things & always informed us on any updates. Nothing was too much trouble & they both showed us so much kindness & support.
It's been an absolute pleasure working with Charlotte & Dane. They've made buying our first home very easy & stress-free. We highly recommend them.
Thank you again for being so wonderful to us.

Finn's in Sandwich were extremely good in dealing with the sale of our property and cannot thank Dane and Charlotte enough in getting things done and over the line.
I highly recommend them because of their professional courtesy, advice and pragmatic approach to dealing with issues that arise.

From the moment Paul came to value our property, Joe, Rachel and Gill helped us through selling and viewing our property. There was communication to book viewings and worked around our availability. They supported us through the whole process, with kindness and always available to answer any questions or queries. Nick helped us through the final stages and kept the communications open between all parties. Would definitely recommend.

Can’t thank Joe & Finns (Canterbury) enough for all the time & help they gave us when purchasing a property from them. Joe was on hand every step of the way to chase things along when needed.
Highly recommend 5 stars

Thank you Joe, for a seamless service.

Another great experience with Finn's (Canterbury branch) who managed the sale of our property. Paul and Charlotte ensured the fair market value for the property and managed the process seamlessly. Thanks again!

The best Agency I have ever deal with.
Very friendly, helpful, very professional and best customer service. Highly recommended.
So happy to work with them!!
Special thank you, to Lisa Bamford, for her warmth, polite, excellent and outstanding treatment all the time.

Lisa and Sarah are extremely helpful. New to the UK rental market - they provided honest (and much-needed) advice and guided us through the entire process with knowledge, constant communication, professionalism and warmth. We were in good hands.
A+ service all the way! Highly recommended and looking forward to working with them again.

I was told I had to move out of my flat after living there for 15 years, with three months notice; quite a frightening situation, especially in today's economic environment. But within 2 months I had found my dream home and signed my tenancy lease.

I have been so impressed by the estate agent Lisa Banford's approach to helping me find a home; it has been a friendly, relaxed and an efficient experience.
I also found the Finns' email alerts helpful and the website easy to use and see quickly if there's anything suitable.

As a tenant, I highly recommend Finns and Lisa Bamford.
Many thanks; I'm so happy in my new home!

Kate Beaugié
January 2023

Wonderful estate agent 👍🏻

Dealt with Kate Hadlow, extremely professional and courteous.
Great communication skills along with a very likeable personality.
Would 100% recommend Kate.

Finns have been supporting us over the past few months in the sale of my mother’s property. The team have always been readily at hand to answer any questions and to guide us through a process of which we had very limited knowledge. I can confidently, highly recommend Finns to anyone looking to buy or sell a property

It’s been an absolute pleasure to work with Finns of sandwich. I do have to give Charlotte the biggest praise, of what is a very stressful ordeal selling a home you love but can’t have due to personal circumstances. Charlotte was always calm supportive and highly professional, but being kind and sensitive at the same time. Thank you also for the support of Dane who was always at hand should he need to be as we live a fair distance from the home we sold. Thank you Finns for the successful completion of our home in Wingham yesterday.

Selling through Finns has been a very positive experience, from Dane's first visit to value the property to successful completion. Charlotte and Dane were always happy to answer my many questions and had a good knowledge of the market. Nothing was too much trouble and they both acted promptly to keep the process going.

Friendly and extremely helpful.

Charlotte and Dane of Finns have provided an absolutely brilliant service to me during the purchase of my cottage in Sandwich, providing considered guidance and quick responses to all my queries. Five stars ⭐️ ⭐️⭐️⭐️⭐️

Thank you Finn’s for your excellent service in selling my Mum’s property.
Special thank’s to Charlotte and Dane and Jack at the beginning for your help, honesty and dedication, nothing was to much trouble and always kept me informed every step of the way.
Definitely recommend.

We would like to thank both Charlotte and Dane of Finn’s in Sandwich for everything they did to aid us in purchasing a property, it's been 25 years since we last moved and everything has changed since then, both Charlotte and Dane guided us through the various pit falls with professionalism, keeping us informed at each stage nothing was too much trouble, they were always happy to help or answer any questions. It's been a great experience and we're in our new home. Elaine and Graham