Our sales teams in Sandwich and Canterbury are regularly updating clients on progress, managing viewings and advising on negotiations. Sarah Parker-Yates, our sales manager in Sandwich, explains what it means to be a professional estate agent.
“I meet many of my clients for the first time at their property valuation. It’s a challenging meeting ground and it’s one that I and my colleagues take very seriously (even if you do see us smiling). You see, homes and property are at the intersection of the financial choices we have made, how we live now and the memories we have made. Property is personal - and estate agents should never forget that.
When I’m asked for my professional opinion on your property, the market and a successful sales strategy, it is important for me, first and foremost, to be honest; to say what needs to be said in a constructive, clear and kind manner.
At Finn’s, we give you constructive feedback at every step. We will look for opportunities to elevate your property’s appeal, and discuss the most effective way to highlight the best features of your home. We will help you to see your home through a buyer’s eyes - motivating you to declutter, tidy and finish off outstanding DIY projects so that it’s obvious how your home could be their new home.
We appreciate how hard you work to prepare your home for each viewing when we arrange viewing appointments and make sure buyers are genuine and that viewings are attended. As agents, we gain candid insights into your buyers’ priorities and can address many concerns on the spot to help buyers visualise their life in your property.
Everyone in Finn’s sales team has had that magical moment of matching a sequence of buyers to their next property. It doesn’t happen by chance. It happens because we are paying attention to what each individual is looking for.
Our insights into buyer and seller motivations are especially useful when offers are made and negotiations get underway. As the vendor, you are our client, but it helps that we understand buyers’ needs too. We will communicate very clearly about the strength of each and every offer, and the buyer’s ability to complete a successful transaction,
Once offers have been accepted, we don’t down tools. It’s perhaps one of the kindest things about the Finn’s sales process; just as we enter the final stretch of legalese and financial red tape - we keep the team together.
Your sales team will continue to progress sales right through to completion. Experience has shown us that when you’ve established a good dialogue with a client and you know their property, you stay on board. We know all the questions and issues to resolve around finance, mortgages, rights of access, historic liabilities, like chancel repairs, and so on.
We stay in regular and frequent contact with buyers, vendors, agents, financial advisers and solicitors up and down the chain to ensure the paperwork moves along as smoothly as possible. Because, as I always say, nothing less than 100 per cent will do.”
Sarah Yates | 01304 612147 | s.yates.co.uk